Legal

Lifestyle Floors T&Cs

TERMS AND CONDITIONS OF SPIN 2 WIN 2023: LIFESTYLE FLOORS

These are the terms and conditions ("Terms and Conditions") for “Spin 2to  Win 2023” (the "Scheme"), a scheme for trade customers of HFD Ltd t/a Lifestyle Floors, a company incorporated in England and Wales under number 2674152 whose registered office is at 1 Gorsey Lane, Coleshill, B46 1LW ("Lifestyle Floors"). The Scheme is administrated by Park Retail Limited t/a Appreciate Business Services, a company incorporated in England and Wales under number 00402152 whose registered office is at Valley Road, Birkenhead, Merseyside, CH41 7ED (the "Administrator").

Please read these Terms and Conditions carefully and make sure that you understand them before registering for the Scheme. In particular your attention is drawn to clauses 6 (Liability), 7.1 (Termination) and 8.3 (Making Changes to the Scheme).

By completing the online registration form for the Scheme at www.lifestylespintowin.co.uk

(the "Website") and by participating in the Scheme, the Member (as defined below) and any nominated representative of the Member ("Nominated User"), agrees to be bound by these Terms and Conditions and the Terms of Use, Privacy Policy and Cookie Policy applicable to the Website (as found on the Website).

Any failure to follow the Terms and Conditions, any abuse of the Scheme, any conduct detrimental to the interests of either Lifestyle Floors or the Administrator, or any misrepresentation of any information furnished to Lifestyle Floors may result in the termination of a Member's participation in the Scheme, the cancellation of Rewards (as defined below), or both.

1.            THE SCHEME

1.1         The Scheme commences on 9th June 2023 and shall run until 31st December 2023 (the “Promotional Period”).

1.2         The Scheme may be operated on behalf of Lifestyle Floors by such third-party suppliers as are appointed by Lifestyle Floors from time to time, including but not limited to the Administrator.

1.3         This Scheme is applicable to Lifestyle Floors retailers that own and display in their retail premises at least one paid-for Lifestyle Floors point of sale display ("Lifestyle Floors Retailers") and register in accordance with the process set out below ("Members").

1.4         Save where otherwise agreed by Lifestyle Floors in writing, the following are not entitled to be Members of the Scheme:

1.4.1      retailers who no longer own and display in their retail premises at least one paid-for Lifestyle Floors point of sale displays;

1.4.2      any person officially connected with the Scheme; or

1.4.3      Lifestyle Floors Retailers who have or have had bad debt with Lifestyle Floors or any other HFD LtdHeadlam business.

2.            REGISTRATION

2.1         Subject to clause 2.7, in order to participate in the Scheme, Lifestyle Floors Retailers must register for an online account via the Website (“Member’s Account”).

2.2         Registration is completed when confirmed by Lifestyle Floors by email.

2.3         Members will need a valid email address to register, together with a mobile or landline number and postal address.

2.4         On registration, the Lifestyle Floors Retailers must provide the following details:

2.4.1      Lifestyle Floors unique number as provided in the registration letter; and

2.4.2      details of the Nominated User authorised to complete the registration on behalf of the Member, including but not limited to; full name, email and postal address.

2.5         Lifestyle Floors Retailers will not be able to access the Scheme until the online registration has been completed.

2.6         Lifestyle Floors may require a new online registration form to be completed at any time as reasonably necessary.

2.7         If the Lifestyle Floors Retailer already has a Member’s Account from the previous ‘My Rewards’ scheme, it will have the option to opt out of the Scheme, or opt in to the Scheme provided that it accepts these updated Terms and Conditions.

2.8         No third party or joint registrations will be accepted and Members are only entitled to one Member’s Account, regardless of the number of retail outlets owned by/under the management of the Member. Lifestyle Floors reserves the right to refuse, merge or close additional accounts at any time.

2.9         If Members would like to opt out of the Scheme at any time, Members must contact Lifestyle Floors using the Contact Us page on the Website.

2.10       The Member’s Account is not transferable and can only be used by the Member via its Nominated User.

2.11       Members must register their details and promptly inform Lifestyle Floors of any changes to such details. Lifestyle Floors will not be responsible for any lost, delayed or undeliverable communications and/or for any loss of Rewards (as defined below) incurred as a result of out-of-date details.

2.12       Members' registration login and registration details must be kept strictly confidential and personal to the Nominated User. Members shall not, and shall procure that their Nominated User does not make their details available to any third party who is not a Member or assist any unauthorised third parties in obtaining access to the Scheme.

3.            MEMBERS

3.1         If the Member is acting as a sole trader or a partnership, the Member must be 18 years of age or over and a UK resident for the entire period for which he/she is a Member.

3.2         If the Member is a limited company or another entity with a separate legal identity, the Nominated User must:

3.2.1      be aged 18 or over;

3.2.2      confirm, by completing the online registration form on the Website, that he or she:

(a)          is the Nominated User of the Member;

(b)          has the authority to bind the Member on whose behalf the Nominated User completes the online registration (i.e. the account holder);

(c)           has made the Member aware of the Scheme and has its consent to enter into the Scheme on its behalf;

(d)          has notified the Member of any employees or workers of the Member that the Nominated User intends to involve in the operation, promotion or participation of the Scheme.

3.3         It is a condition of entry and participation in the Scheme that all information given is true, accurate and up-to-date.

3.4         It is the Member's obligation to update (or ensure that the Nominated User updates) any information submitted on registration and to ensure that the Member's details (and the Nominated User's details) remain accurate and up to date.

3.5         If the Member (or its Nominated User) fails to provide all of the requested information, the Member may be disqualified and not permitted to participate in the Scheme.

3.6         Lifestyle Floors is not responsible for any incomplete, unclear, incomprehensible or inaccurate entries to the Scheme. Such entries will be void.

3.7         It is the Member's responsibility to keep secure any information that might identify the Member and/or its Nominated User. Neither Lifestyle Floors nor its agents or suppliers shall be responsible or liable in any way if a person is unable to spend any Spin to2 Win Credit Reward or access their Spin to Win Credit as a result of the Member and/or the Nominated User not taking proper care of the Member's Account details.

3.8         If the Member and/or their Nominated User loses or accidentally reveals their log-in details, it is their responsibility to change the password and/or follow the instructions on the Website.

3.9         The Scheme and the Member’s Account remain the property of Lifestyle Floors which may, at any time, terminate the Scheme or alter or amend these Terms and Conditions.

3.10       Members shall not use the Scheme to access, store, distribute or transmit any viruses, or any material that:

3.10.1    is unlawful, harmful, threatening, defamatory, obscene, infringing, harassing or racially or ethnically offensive;

3.10.2    facilitates illegal activity;

3.10.3    depicts sexually explicit images;

3.10.4    promotes unlawful violence; or

3.10.5    is discriminatory based on race, gender, colour, religious belief, sexual orientation, or disability.

4.            SPIN 2TO WIN

4.1         Lifestyle Floors Retailers who register for the Scheme (or have renewed their existing registration by opting in to this Scheme) will be eligible to take part in the Spin to2 Win promotion.

4.2         For each Qualifying Order (as defined below) placed with Lifestyle Floors by a Member, one Spin to2 Win credit will be awarded to the Member’s Account (“Spin to2 Win Credit(s)”). After six Spin 2to Win Credits have been collected and allocated by Lifestyle Floors to the Member’s Account, the Member shall be awarded one spin on the Spin to2 Win platform (each a “Spin”). Each Spin shall give the Member (or its Nominated User) a guaranteed, randomly generated prize. The Member may delegate responsibility for such prize to its Nominated User. 

4.3         Once a Member has collected six Spin to2 Win Credits, it will be notified via email that it has a spin available to use. Thereafter, notifications will be monthly. All spins must be used before 5pm London time on 29th February 2024.

4.4         The prizes for the Spin 2to Win promotion include:

4.4.1      a Greggs breakfast roll and drink (a URL code will be emailed to the winning Member which, when opened, will display a bar code which can be scanned at Greggs stores, subject to the exclusions set out in Schedule 1. All codes will expire on 31st March 2024);

4.4.2      2,000x Love2Shop reward values (“Love2shop Reward(s)”) valued at either £10, £25 or £50; 

4.4.3      2x £1,000 Love2Shop Rewards; or

4.4.4      1x £2,500 Love2shop Holiday Gift Card. 

together being the “Rewards”.

4.5         In addition to these Terms and Conditions, the Greggs breakfast roll and drink will also be subject to the terms and conditions set out in Schedule 1.

4.6         For a Spin to 2 Win Credit to be awarded, the invoice with respect to the Qualifying Order must have been paid in full by the Member.

4.7         Lifestyle Floors reserves the right to add or remove Rewards or Spin to2 Win Credits from any Member if a discrepancy is found.

4.8         A Spin to2 Win Credit shall only be awarded following the payment of the invoice with respect to a Qualifying Order. Notwithstanding any other provision of this Agreement, a "Qualifying Order" shall:

4.8.1      include all purchases of products from the Lifestyle Floors price list; and

4.8.2      shall NOT include any remnant sales (i.e. any sales at a discounted price or any price not set out in the Lifestyle Floors price list).

4.9         Other products may also be excluded from the Scheme at the discretion of Lifestyle Floors.

4.10       Where a Qualifying Order is subject to a return or credit, Lifestyle Floors reserves the right to withdraw any Spin to2 Win Credit awarded in connection with that Qualifying Order.

4.11       Rewards already issued (or pending Rewards) may be removed or cancelled if Lifestyle Floors determines that the Rewards were collected in breach of these Terms and Conditions or were awarded in error. For the avoidance of doubt, any advice or actions of Lifestyle Floors staff that is contrary to these Terms and Conditions will not have the effect of changing these Terms and Conditions.

4.12       Lifestyle Floors reserves the right to discount or ignore any orders by a Member when assessing Qualifying Orders if in its reasonable opinion it believes such order is not genuine. Lifestyle Floors' decision as to whether an order is a Qualifying Order shall be binding on the Member and will be final.

4.13       Lifestyle Floors reserves the right to withhold (temporarily or indefinitely at Lifestyle Floors’ discretion) the award of Spin 2to Win Credits in any month for which payment of any invoice due to Lifestyle Floors is made outside of the payment terms agreed in such invoice.

4.14       Details of Spin to2 Win Credits and Rewards earned can be viewed online on the Website within the Member's Account. 

4.15       Lifestyle Floors reserves the right to replace the prize with an alternative prize of equal or higher value if circumstances beyond Lifestyle Floor's control makes it necessary to do so.

4.16       Members are reminded that they retain responsibility for any tax liability arising from participation in the Scheme.

4.17       Lifestyle Floors and its agents reserve the right to correct any mistakes that are made in respect of Qualifying Orders and/or the Rewards awarded. Any queries with regards to the Scheme (including with respect to any Rewards awarded) should be submitted in writing to the address listed in the Contact Us section on the Website.

5.            SPIN TO2 WIN ACCOUNT AND SPEND

5.1         Once verified by Lifestyle Floors, any Love2shop Rewards earned as a result of spinning the wheel will be credited to the rewards balance of the Member’s Account. The Member will have access to the Spin to2 Win rewards store, where the Member will be able to exchange their Love2Shop Reward for UK Love2shop gift cards, Love2shop digital gift codes or other gift vouchers that are available in the Spin to2 Win rewards store. The Spin tos2 Win rewards store is hosted and managed by the Administrator and is accessible to the Member through the Website.

5.2         All Love 2 Shop account credit earned can only be used within the Spin to2 Win reward store to claim a Love2shop gift card or Love2shop digital gift codes and will not be given in any other form, including, but not limited to, cash; cheque; bank transfer or Headlam account credit.

5.3         When claiming and subsequently using Love2shop gift cards or Love2shop digital gift codes, some redemption options are subject to restrictions such as specific validity periods, delivery formats or in store / online only redemption, specified by the Administrator or the Administrator's retail partners. Full details and terms and conditions for each retailer can be found in the ‘more information’ section for all brands shown on the Website. Once a redemption is confirmed, it is not possible to cancel such redemption, so retailers should carefully check terms and conditions prior to redemption.

5.4         The Member (or Nominated User) who wins the Love2shop Holiday Gift Card will be contacted via email and asked to provide a postal address for delivery. Full details of Love2shop Holiday Gift Cards (and associated terms and conditions) can be found at: www.love2shopholidays.co.uk.

5.5         Lifestyle Floors is not responsible for the standard, quality or otherwise of any product, goods or services bought by a Member under the Scheme.

5.6         Any Rewards, goods or services that individuals from the Member's business receive are received purely in the capacity of any agent, acting on behalf of the Member. It is the responsibility of the Member to determine who has access to the Scheme on its behalf and any decision entitling individuals to be the recipient for the Rewards rests with the Member and not with Lifestyle Floors.

5.7         The Member agrees to make an individual participating in or receiving a Reward on its behalf aware of these Terms and Conditions.

5.8         The Member acknowledges and agrees that Rewards may be subject to tax and/or national insurance. The Member shall be fully responsible for and shall indemnify Lifestyle Floors for and in respect of any VAT, corporation tax, income tax, national insurance and any other liability, deduction, contribution, assessment or claim arising from or made in connection with the receipt of a Reward by the Member, the Nominated User, or any individual selected to receive a Reward.

5.9         Any Love2shop gift cards or Love2shop digital gift codes shall expire on the date displayed on the card or gift code.

6.            LIABILITY

6.1         Subject to clause 6.2:

6.1.1      Lifestyle Floors shall under no circumstances whatsoever be liable to the Member, the Nominated User or any individuals selected by the Member to receive a Reward, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any act, acts or failures of Lifestyle Floors or any third party, or have any liability for indirect or consequential loss of any kind arising under or in connection with the Scheme or participation in the Scheme including (without limitation) any:

(a)          loss of profit;

(b)          loss of revenue;

(c)           loss of goodwill; or

(d)          loss of anticipated savings (whether direct or indirect); and

6.1.2      Lifestyle Floors accepts no responsibility for any loss or damage caused by the negligence of Lifestyle Floors, its servants, agents out of or in connection with the Scheme except where caused by the wilful neglect of Lifestyle Floors, its employees or agents.

6.2         Nothing in these Terms and Conditions excludes or limits Lifestyle Floors' liability for:

6.2.1      death or personal injury resulting from the negligence of Lifestyle Floors, its employees or agents;

6.2.2      fraud or fraudulent misrepresentation; or

6.2.3      any matter in respect of which it would be unlawful for Lifestyle Floors to exclude or restrict liability.

6.3         The Administrator shall be liable for the administration and allocation of Rewards under the Scheme. Lifestyle Floors accepts no liability for any loss or damage caused in connection with the administration and allocation of Rewards.

7.            TERMINATION

7.1         Lifestyle Floors reserves the right to amend, suspend or withdraw the Scheme, or any Reward in whole or in part, at any time in its absolute discretion without the need to give a reason and without prior notice or compensation. The Member's right to use any Rewards not yet downloaded to a gift card or online voucher will be forfeited and the Member will not be entitled to any compensation or damages from Lifestyle Floors, its agents or any third party.

7.2         Lifestyle Floors may terminate the Member's participation in the Scheme and cancel or suspend any Rewards by notifying the Member and/or the Nominated User in writing if Lifestyle Floors reasonably believes that the Member and/or the Nominated User:

7.2.1      has acted in a way that harms Lifestyle Floors, any Lifestyle FloorsHeadlam group company, any of its agents or suppliers, or the Scheme;

7.2.2      has engaged in any illegal or fraudulent activities;

7.2.3      has accumulated Spin to2 Win Credits or generated invoices that would otherwise count towards Spin to2 Win Credits dishonestly or otherwise than in accordance with these Terms and Conditions;

7.2.4      has engaged in any behaviour relating to the Scheme that involves theft, misconduct, abusive or offensive behaviour, or supplying false or misleading information;

7.2.5      has breached any of the terms relating to the Member's Lifestyle Floors or other Headlam accounts including (without limitation) failing to pay the Member's invoices in accordance with the agreed payment terms; or

7.2.6      has had a zero balance of Spin to2 Win Credits on its Member’s Account for a consecutive 24-month period.

7.3         Lifestyle Floors may terminate the Member's participation in the Scheme and cancel or suspend any Love 2 Shop account credit that has not been redeemed as a Love2shop gift card or online voucher yet immediately and without notice in the event:

7.3.1      that any of the Member's Lifestyle Floors or other Headlam accounts are terminated for any reason;

7.3.2      that any of the Member's Lifestyle Floors or other Headlam accounts is put on stop for any reason; or

7.3.3      that the Member no longer displays any Lifestyle Floors point of sale displays in their retail premises.

7.4         Members can choose to leave the Scheme at any time. By leaving the Scheme, Members forfeit the right to any Love 2 Sshop account credit that has not yet been redeemed as a Love2shop gift card or online voucher.

8.            MAKING CHANGES TO THE SCHEME

8.1         Lifestyle Floors can make changes to the eligibility requirements, the benefits and the terms of the Scheme in its reasonable discretion in whole or in part, at any time, with or without notice.  It is the Member's responsibility to maintain its knowledge of these Terms and Conditions.

8.2         Material changes will be communicated via SMS, email or postal communication.

8.3         Lifestyle Floors reserves the right to withdraw or cancel the Scheme at any time giving Members seven days' notice of termination in writing (via email or postal communications).

8.4         These terms are correct as at 9 June 2023. Current terms are available on the Website, which prevail in the case of any difference with these printed terms.

9.            CONTACT

If you have any questions about the Scheme, then please complete the Contact Us page on the Website.

10.         PERSONAL INFORMATION

10.1       Personal information obtained by Lifestyle Floors in connection with the Scheme will be processed in accordance with data protection legislation and Lifestyle Floors’ Privacy Policy (available on the Website). This policy explains what personal information Lifestyle Floors collect from Members (and Nominated Users), how and why such information is collected, stored, used and shared, Member rights in relation to personal information, and how to contact Lifestyle Floors and supervisory authorities in the event of a query or complaint about the use of personal information.

10.2       Personal information will be used to administer the Scheme, provide the Member with benefits and to keep the Member and/or Nominated User updated including by post, email and text messaging. By joining the Scheme, the Member and the Nominated User agree to receive post, email and SMS updates from Lifestyle Floors about the Scheme and its benefits. The Member and the Nominated User will not be able to opt out of receiving email updates unless the Member terminates the Scheme membership or the details of the relevant Nominated User are changed.

10.3       By participating in the Scheme, the Member and the Nominated User or individual who accepts any Reward consents to:

10.3.1    Lifestyle Floors processing their personal data; and

10.3.2    Lifestyle Floors sharing this personal data in accordance with its Privacy Policy with the Administrator or any other third party suppliers who administer the Scheme.

11.         STATUTORY RIGHTS

Nothing in these terms will affect or reduce the statutory rights of the Member of any Nominated User.

12.         GENERAL

No correspondence will be entered into regarding either this Scheme or these Terms and Conditions. In the unlikely event of a dispute, Lifestyle Floors' decision shall be final.

13.         ENTIRE AGREEMENT

13.1       The parties agree that these Terms and Conditions and any documents entered into pursuant to them, in writing and executed by the parties, constitute the entire agreement between them and supersede all previous agreements, understandings and arrangements between them, whether in writing or oral in respect of its subject matter.

13.2       Each party acknowledges that it has not entered into these Terms and Conditions or any documents entered into pursuant to it in reliance on, and shall have no remedies in respect of, any representation or warranty that is not expressly set out in these Terms and Conditions or any documents entered into pursuant to them. No party shall have any claim for innocent or negligent misrepresentation on the basis of any statement in the terms and conditions.

13.3       Nothing in these Terms and Conditions purports to limit or exclude any liability for fraud.

14.         VARIATION

No variation of these Terms and Conditions shall be valid or effective unless it is in writing, refers to these Terms and Conditions and is duly signed or executed by, or on behalf of, Lifestyle Floors.

15.         NO PARTNERSHIP OR AGENCY

The parties are independent persons and are not partners, principal and agent or employer and employee and these Terms and Conditions do not establish any joint venture, trust, fiduciary or other relationship between them, other than the contractual relationship expressly provided for in it. None of the parties shall have, nor shall represent that they have, any authority to make any commitments on the other party’s behalf.

16.         SEVERANCE

16.1       If any provision of these Terms and Conditions (or part of any provision) is or becomes illegal, invalid or unenforceable, the legality, validity and enforceability of any other provision of these Terms and Conditions shall not be affected.

16.2       If any provision of these Terms and Conditions (or part of any provision) is or becomes illegal, invalid or unenforceable but would be legal, valid and enforceable if some part of it was deleted or modified, the provision or part-provision in question shall apply with such deletions or modifications as may be necessary to make the provision legal, valid and enforceable. In the event of such deletion or modification, the parties shall negotiate in good faith in order to agree the terms of a mutually acceptable alternative provision.

17.         THIRD PARTY RIGHTS

A person who is not a party to these Terms and Conditions shall not have any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any of the provisions of these Terms and Conditions.

18.         GOVERNING LAW

These Terms and Conditions and any dispute or claim arising out of or in connection with the Terms and Conditions, its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales, and the English courts shall have exclusive jurisdiction over any proceedings in connection with these Terms and Conditions and the Scheme.

SCHEDULE 1

Greggs breakfast roll and drink terms and conditions

•             Offer is only valid on the ‘Breakfast roll deal’ - single filling with regular hot drink, 250ml orange juice or 500ml water.

•             Any extras will be charged accordingly.

•             Unique valid code must be shown to a member of staff to redeem.

•             One claim per user, per unique code.

•             One code accepted per transaction.

•             Offer is valid to redeem during the Promotional Period only. Any codes shown after end date of each promotion will not be valid or accepted.

•             This offer is available to redeem in majority of Greggs shops only, exclusions do apply (see below).

•             Offer is subject to availability and whilst stocks last. An alternative product may be supplied.

•             Valid to take away.

•             Greggs reserves the right to refuse/amend this offer in any way deemed appropriate.

•             Excluded shops are those situated in MOTO forecourts – Doncaster, Ferrybridge, Toddington North & South, Heston, Hilton Park, Lancaster, Southwaite North, Trowell, Leigh Del East & West, Knutsford, Heston East, Frankly North & South, Donnington Park, Trowell South, Wetherby.

INTRODUCTION

This privacy policy together with our terms and conditions (which can be accessed within this website) set out the basis on which you visit and use our website and place orders.

Please read them carefully as they contain important information and by visiting and using our website you agree that you have read, understand and agree to them.

If you want to ask us anything about this privacy policy or have any comments on or complaints about this website then please contact us using the contact details shown on this website.

This website is owned and operated by Park Retail Ltd (trading as Love2shop Business Services) registered in England with company number 402152 ("Park Retail").

Park Retail is a subsidiary of Appreciate Group plc. registered in England with company number 1711939 (“Appreciate Group”).

Both Park Retail and Appreciate Group have their registered office at Valley Road, Birkenhead, Merseyside, CH41 7ED and throughout this privacy policy these companies shall together be referred to as “our/us/we”.

SECURITY AND PRIVACY

We use internet standard encryption technology to scramble your data when you transmit it to us. This process is known as SSL (secure sockets layer) and provides you with the maximum practicable level of security. To check that you are in a secure area of our site look at the bottom of your browser and you will see a closed padlock or an unbroken key.

Your security and peace of mind are of the utmost importance to us and we are constantly striving to safeguard them.

DATA PROTECTION

By placing an order with us and/or giving data to us you confirm that you are over the age of 18 and that you understand and agree that the information you provide will be held on our database and that it will be shared by all subsidiary companies of Appreciate Group.

A full list of these companies is available by writing to the Data Protection Officer, Appreciate Group plc, Valley Road, Birkenhead, Merseyside, CH41 7ED.

Appreciate Group shall be the data controller for the purposes of data protection legislation and Park Retail is the operating company.

The information you provide will be used by us and any necessary third parties to provide you with the products and services you request.

COMMUNICATIONS

We may communicate with you where there is a legitimate business interest to do so. This will include sending you:

operational communications - for example for customer care purposes or to keep you updated about the progress of your order, when it will be delivered and thereafter any changes to the products and services ordered; and

marketing communications – for example to keep you informed about our or carefully selected third party products and services, offers, promotions, prize draws, and competitions etc.

Our communications may be sent by email, telephone (including SMS), via social media platforms (i.e. Facebook/Twitter/Instagram etc.), post, fax and/or any other appropriate means including new technology.

Unless you “opt-out” of our marketing communications, by providing us with your contact details you agree to receive our marketing communications.

We never make your personal details available to third party companies for their purposes alone.

TRACKING EMAILS

We may track our emails by including a tiny image file, known as a tracking pixel/beacon/cookie, within certain emails that we send to you.

We track our emails to help us improve the performance of our email campaigns and to help ensure that our emails have been read by you and/or are of interest to you.

Tracking our emails in this way may enable us to gather the following personal data from your device (this list is not exhaustive): confirmation that you opened our email; when you opened our email; how many times you opened our email; from which server you opened our email, including the server’s IP address (and therefore location); which type of device, operating system and/or software you used to open the email; which link(s) to our website(s) you clicked within the email; and when combined with Google Analytics data, certain activity you subsequently carry out on our website(s).

By using our website or otherwise submitting your email address to us, you agree to us tracking our emails, as detailed above.

If you do not want us to track our marketing emails you should “opt-out” of our marketing communications, as detailed directly below.

“OPTING-OUT” OF MARKETING COMMUNICATIONS

When you first provide us with your personal data, you will be provided the option to “opt-out” of marketing communications relating to the reward programme.

After that, each marketing communication that you receive will include instructions on how you can “opt-out” of future marketing communications. Accordingly, if you want to “opt-out” of future marketing communications please follow those instructions.

Otherwise you can “opt-out” of future marketing communications at any time by contacting us using the contact details shown on our website or alternatively you may write to us (providing your contact details and any customer/order number) at the following address: Engagement Services Team, Love2shop Business Services, Floor 4, 20 Chapel Street, Liverpool, L3 9AG.

PERSONAL DATA BELONGING TO OTHERS

If you provide us with any personal data that does not belong to you:

• the data owner must be over the age of 18;
• you do so having first obtained the data owner’s consent, in accordance with all applicable data protection laws;
• the terms of this privacy policy shall apply to such personal data as if the data owner had provided us with their personal data directly; and
• you agree that we may inform the data owner that you have provided us with their personal data.

GDPR COMPLIANCE

The following information is provided in accordance with Article 13 of the General Data Protection Regulations 2016 (“GDPRs”).

The joint data controllers for this website are Appreciate Group plc and the Client.

You may contact the data controllers by writing to: Data Protection Officer, Appreciate Group plc, Valley Road, Birkenhead, Merseyside, CH41 7ED.

Your personal data will be processed internally by Appreciate Group and Client companies in order to enable us to deliver the products and services you have purchased and/or requested from us.

Your personal data may also be processed by carefully selected third parties (acting as our data processors) so that they can provide us with their products and services which, in turn, enables us to deliver our products and services to you.

We intend to process your personal data where there is a legitimate business interest to do so. This may involve sending you communications, as detailed within the above section headed “communications” as well as for one or more of the following non-exhaustive reasons:

• to provide you with the products and services you have ordered, including from third parties;
• to provide you with information about other products and services that either we or carefully selected third parties offer, which are similar to those that you have purchased or enquired about;
• to notify you about changes to our products and services;
• to improve the performance of our products and services or our website (including search engine optimization); or
• to carry out market research, business analysis and to collate management information.

The personal data that we (including any of our subsidiaries companies) collect from you may be transferred, processed and/or stored outside of the European Economic Area (“EEA”). This may take place by ourselves or one of our sub-contractors or suppliers in accordance with all applicable data protection law.

By using our website or otherwise submitting personal information to us, you agree to this transfer, storing or processing and acknowledge that this may mean that your personal information may not be protected to standards similar to those in the EEA.

Your personal data will be processed by us for a period consistent with the GDPRs, and for no longer than is necessary.

You have the right to request from us access to and rectification or erasure of personal data or restriction of processing concerning your personal data or to object to processing as well as the right to data portability, details are set out below.

You may withdraw your consent for us to process your personal data at any time. However, if we need to process your personal data to deliver a product or service to you then we may have to stop providing such product or service to you.

You have the right to complain to the UK’s Information Commissioners Office.

The provision of personal data by you is a contractual requirement in order for us to deliver a product or service to you.

Your Rights under the GDPRs

If your personal data is transferred, processed and/or stored outside of the EEA you have the right to be informed of the appropriate safeguards relating to the transfer.

Please note that your rights under the GDPR are set out below:

Article 15

Right of access

Further to the information that is set out within this privacy policy, you have the right to obtain from us without undue delay whether or not your personal data is being processed by us, and, where that is the case, access to the personal data and the following information:

• the purposes of the processing;
• the categories of personal data concerned;
• the recipients or categories of recipient to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;
• where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
• the existence of the right to request from us rectification or erasure of personal data or restriction of processing of personal data concerning you or to object to such processing;
• the right to lodge a complaint with a supervisory authority (this being UK’s Information Commissioners Office);
• where the personal data are not collected from you, any available information as to their source;
• the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.

Article 16

Right to rectification

You have the right to obtain from us without undue delay the rectification of inaccurate personal data concerning you, in accordance with the GDPRs. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

Article 17

Right to erasure (‘right to be forgotten’)

You have the right to obtain from us the erasure of personal data concerning you without undue delay, in accordance with the GDPRs. This shall not apply to the extent that processing is necessary; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.

If you exercise your right to erasure, you understand, agree and acknowledge that we may be unable to deliver some or all of the products and services that you have ordered and/or enquired about.

Article 18

Right to restriction of processing

You have the right to obtain from us the restriction of processing, in accordance with the GDPRs. Where processing has been so restricted such personal data shall, with the exception of storage, only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a European Member State.

If you exercise your right to restriction of processing, you understand, agree and acknowledge that we may be unable to deliver some or all of the products and services that you have ordered and/or enquired about.

Article 20

Right to data portability

You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to another without hindrance from us where:

• the processing is based on consent pursuant to Article 6(1)(a) or Article 9(2)(a) or on a contract pursuant Article 6(1)(b); and
• the processing is carried out by automated means.

Article 21

Right to object

You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data, in accordance with the GDPRs. In such circumstances we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.

If you exercise your right to object, you understand, agree and acknowledge that we may be unable to deliver some or all of the products and services that you have ordered and/or enquired about.

We shall provide a copy of the personal data undergoing processing. For any further copies requested by you, we may charge a reasonable fee based on administrative costs. Where you make the request by electronic means, and unless otherwise requested by you, the information shall be provided in a commonly used electronic form.

VARIATIONS

We may vary this policy at any time and any variations that we make will be displayed on this page by uploading an updated version of the policy.

You should check this page frequently for any variations and you agree that this is an appropriate method to vary this policy.

Cookie Policy

The portal uses cookies. We use cookies both to provide essential functionality of the portal, and to collect anonymous statistics to help us measure performance of the site and to make improvements.

What is a cookie?

A cookie is a small text file that is stored by your browser (eg Google Chrome, FireFox or Internet Explorer) on your mobile device or computer. They are used by websites to store small amounts of data for things like user preferences, or your current login details.

How does the portal use cookies?

A visit to the portal may generate the following types of cookies:

Session cookies

A session cookie is a cookie which lasts until you close your browser and then is removed. We use this cookie for essential functionality, for example to let you log in to the site, or to remember some settings while you use the site.

Persistent cookies

A persistent cookie is a cookie which remains stored by your browser when you leave the site. We use persistent cookies to remember that you are logged in to the  portal, which means that you don’t need to log in again if you come back to the site within 24 hours. This cookie is set to expire after 24 hours, and will also be removed if you manually log off from the portal “Log out” in the user menu. We also use a cookie to record whether you have read and agreed to the use of cookies on this site, to prevent the banner showing again.

Summary of first party cookies

Cookie type	Cookie source	Cookie name	Duration	Description
Nescessary	Portal	session-hep	session	This session cookie lets us provide essential functionality while you are logged in to the portal
Nescessary	Portal	Login_tk_hepr	1 day	This persistent cookie allows us to keep you logged in to the site for 1 day after you log in. It is cleared if you log out of the site.
Nescessary	Portal	CookieControl	90 days	This persistent cookie allows us to record that you have read and agreed to the use of cookies on this site, and stops the cookie banner showing.
Analytics	Google Analytics	_gat _gid _ga	1 min (_gat), 1 hour (_gid), 24 months (_ga)	These cookies are used to collect information on how visitors use our site. The cookies collect anonymous information, including visitor numbers, where visitors have come to our site from, and which pages they visited. We use this information for reporting purposes and to allow us to understand how visitors find our site. Find out more at the Google Analytics privacy policy​

Third party cookies

In addition to the cookies that we set ourselves, other organisations which have content that appears on our site may set cookies. Because of the way cookies work, we cannot access the cookies those organisations set, nor can they access information from cookies we set on our website. The third party organisations which may set cookies on our site are:

• Facebook Cookie policy
• Vimeo Cookie policy
• Youtube Cookie policy

How do I control cookies?

In most cases, it is possible to tell your browser to not accept cookies, or prevent cookies being set from a particular website. However, if you disable first-party cookies on this site, you will prevent us from being able to log you on to the site. The following links may be useful to find out how to control cookies in your browser:

• Cookie settings in Internet Explorer
• Cookie settings in Firefox
• Cookie settings in Chrome
• Cookie settings in Safari (OS X) and iOS.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org, or www.aboutcookies.org.

Offer is only valid on - Breakfast roll deal - single filling with regular hot drink, 250ml orange juice or 500ml water

Any extras will be charged accordingly.

Unique valid code must be shown to a member of staff to redeem.

One claim per user, per unique code.

One code accepted per transaction.

Offer is valid to redeem between start date of each promotion, only. Any codes shown after end date of each promotion will not be valid or accepted.

This offer is available to redeem majority of Greggs shops only, exclusions do apply.

Offer is subject to availability and whilst stocks last. An alternative product may be supplied.

Valid to take away.

Greggs reserves the right to refuse/amend this offer in any way deemed appropriate.

Excluded shops are those situated in MOTO forecourts – Doncaster, Ferrybridge, Toddington North & South, Heston, Hilton Park, Lancaster, Southwaite North, Trowell, Leigh Del East & West, Knutsford, Heston East, Frankly North & South, Donnington Park, Trowell South, Wetherby.